Why Us - Level Up Outsourcing

Supporting
Your Business
From Down Under

Proudly based on the Gold Coast, we’ve been accelerating global business growth since 2020 as an award-winning outsourcing agency.

Specializing in offshore staffing solutions, our expertise lies in building top-notch teams in the Philippines, offering everything from virtual assistant services to specialized marketing support.

A Testament to Quality:
Our Track Record of Award-Winning Service.

Join Our Winning Circle

Trust that you’re in the best hands

Meet the Team

Our strength lies in our people – a blend of dynamic leadership and skilled virtual staff who understand the nuances of remote work, ensuring seamless integration with your in-house teams.

CEO & Founder

Taylor Victoria Peart

our CEO & Founder based in Gold Coast, Australia, embarked on her entrepreneurial journey at just 22. With multiple ventures under her belt, her unyielding optimism and fervor now fuel Level Up Outsourcing. Taylor’s vision? Unleashing business innovation by connecting entrepreneurs with a global pool of online experts.

Our Core Team Of Experts

With diverse backgrounds in sales support, customer service, digital marketing, and more, our team is well-equipped to ensure your outsourcing strategy is a success.

Chief Operating Officer

Jes

Meet Jes, our dynamic Chief Operating Officer (COO) and Business Partner who infuses every aspect of our organization with great management and professionalism. With a wealth of experience and a relentless commitment to excellence, Jes leads our operational endeavors with a visionary spirit that sets us on a trajectory of success. His passion for innovation, unwavering dedication to efficiency, and charismatic leadership inspire our team to reach new heights, making him an invaluable driving force in our company’s journey towards greatness.

HR Manager

Cindy

Meet Cindy, the HR manager with infectious optimism and a knack for humor that can brighten even the dullest of remote work. With a personality that’s a delightful blend of professionalism and playfulness, she is the go-to person for both employees seeking guidance and colleagues looking for a good laugh. When it comes to managing HR matters, where policies and procedures can sometimes feel a bit stuffy, she is a breath of fresh air. With Cindy in charge, you can trust that your HR needs will be met with efficiency, empathy, and a healthy dose of laughter along the way.

Team Leader

Cristine

As a team leader with a background as an Executive Assistant, Cristine blends administrative expertise with leadership skills to drive organizational success and foster her team’s growth. With over 9 years of experience, she excels in team management and navigating complex business environments. Her leadership hinges on collaboration, effective communication, and continuous improvement. Cristine’s commitment is to create a positive work environment, supporting and empowering team members to reach their full potential through coaching and mentorship.

Creative Writer

Daisy

Meet Daisy, a creative writer and social media manager. With a writing style that’s nothing short of a whirlwind of impact, Daisy delivers captivating narratives that embed profound messages. Beyond mere social account management, she crafts engaging digital experiences that resonate with audiences, leaving an indelible mark. Brace yourself for storytelling that transcends the crowded content landscape, where each sentence is a brushstroke on the canvas of consciousness, inviting readers to open their eyes to a world of inspiration.

Customer Success Manager

Sigita

Meet Sigita, our 1st Customer Success Manager with more than 10 years of experience in sales and client management. Not only does she excel at understanding client needs, but she’s also our resident social media maven for all our clients. When she’s not assisting clients, Sigita’s passion for travel fuels her inspiration, which she eagerly shares on every step. Her blend of professional expertise and wanderlust makes her an invaluable asset to our family.

Customer Success Manager

Charisse

Passionate professional, skilled in building relations and empowering growth, who brings her unique blend of expertise to the table, with a dash of enthusiasm that’s contagious. Charisse has 15 years experience in the corporate environment, with a career background in Client Management, Business Administration, high-level Customer Service and Recruitment roles.

HR Officer

Mads

Nestled primarily in the HR Department and also lending a hand as the COO’s trusty admin wizard, Mads thrives on the journey of continuous learning. Always willing to help, anytime and to the best of her abilities. Whether it’s HR insights or administrative tasks. Mads is here to make your work experience extraordinary. But it’s not all business; when it’s time to unwind with fun Zoom events, Mads has your back!

SEO

Bea

Meet Bea, your SEO maestro, where BEA writes magic into every line of code. With a keen eye for keywords and a love for data, she transforms your website into an online powerhouse. Elevate your online game with the wizard of search engine optimization.

What we believe…

Our values are more than just words—they’re our compass.
They influence our actions, mold our culture, and guide our decisions. Here’s what we stand by:

Leadership

Energizing and leading by example in every endeavor.

Teamwork

As a top BPO company, collaboration is in our DNA. We unite to solve challenges as one cohesive family.

Growth

Passionate about business process improvement, we’re committed to personal, corporate, and client growth.

Integrity

Ensuring outsourcing best practices, we uphold a gold standard of service with unwavering integrity.

Our Origin Story…

In the pivotal year of 2020, the digital transformation of industries was in full swing. Recognizing the rising need for strategic business process outsourcing, Taylor Victoria identified a significant gap. Enterprises worldwide craved not just virtual assistance but also strategic business partnerships that resonated with their evolving needs in this digital age. With this epiphany, Level Up Outsourcing was birthed, positioning itself not just as a mere service provider but as a beacon in the outsourcing industry.

Launching amidst global shifts and the upsurge of remote working, we faced an array of challenges. Yet, it was adversity that refined us. From commencing with dedicated teams in the Philippines, known for its expert outsourcing solutions, our reach grew, spreading our influence globally. Each client’s success story, each testimonial, honed our approach, turning our BPO services more aligned, intelligent, and attuned to the diverse business landscapes. We evolved beyond an outsourcing agency to become a global conduit, a nexus connecting ambitious businesses with unparalleled online expertise.