7 Pre-Hiring Tips for Virtual Assistant Service in Australia

When you find a virtual assistant service in Australia can be a daunting task. The chances of finding a competent and professional VA in Australia are slim. This is because the cost of hiring a virtual assistant is higher than in other countries. So, a lot of business owners turn to virtual assistant services that hire remote workers in countries like the Philippines (just like we do at Level Up Outsourcing) as there are tons of advantages when it comes to hiring Filipino virtual assistants.

There are heaps of virtual assistant service Australia providers but, before you go ahead with the process of getting started with a VA, here are 7 Things to Know BEFORE you Hire a Virtual Assistant Service Australia

7 Pre-Hiring Tips for Virtual Assistant Service in Australia

1: Be sure you need a virtual assistant

Sometimes, you may think you need a virtual assistant, but in reality, you don’t. This is why it’s very important to conduct proper research to determine before reaching out to any virtual assistant service Australia provider to determine whether it is the right choice for your company. You should make sure you identify the responsibilities of the job well and remember that hiring someone remote means relinquishing direct managerial control.

You need to ask yourself the following questions:

Are there enough routine tasks to keep a virtual assistant busy? 

Are there enough other things you could be doing to make it worth it?

Do some due diligence and make sure you NEED a VA before you hire one- but how do you know?

You need a virtual assistant if you feel overwhelmed with your daily tasks and feel like your business is stuck because you are so stuck working IN the business that you can’t work ON the business. 

2: You MUST set up your systems before you reach out to a virtual assistant service

It’s important to set up your systems before you start outsourcing a virtual assistant service Australian provider. The last thing you want is to work with a VA who doesn’t understand your workflow, so it’s crucial to decide what tasks you want them to do for you, and what you will take care of yourself. Decide what type of tasks you will be delegating, and how you can interact with your VA. The easiest way to do this is to create an Excel file with the general idea of the tasks.

Even the best virtual assistant from the top-notch virtual assistant service in Australia needs a workflow to follow, or they’ll never do the work exactly the way you want it. Set up a system and learn it yourself first, instead of having to cobble something together once you’re already paying for a virtual assistant’s time.

Best way to do this? 

Create a training manual with recorded videos of your workflows and processes. 

3. You must plan the work for them. The VA service won’t do this for you

Don’t just expect a virtual assistant to come in and revolutionize your working process on their own. 

There are some gems out there, virtual assistants who can take a look at your workflows and streamline them perfectly. But it’s your business and at the end of the day, you are their boss so you need to plan the work for them.

4. Be Prepared to train them on your ways of working

Be prepared to explain everything to your new team members in detail, at length, and possibly several times, until they are up-to-speed. It’s important to walk them through the project. Again, make it easy for them to succeed by focusing on the process instead of the deliverables. This will help ensure they can focus their energy on doing what they do best instead of being bogged down by process intricacies.

The most capable person in the world can’t just pick up the threads right away. So make sure to have a training manual and be prepared to also do some live training. 

5. You HAVE to be clear about your requirements so the VA service can find you the right person

Not just in the job description – be clear on it for yourself. This will save time when writing the job description, and make sure that you don’t have to keep renegotiating what exactly the virtual assistant is going to do for you. 

If you have clear expectations, to begin with, it’s easier for people to figure out if they can help you or whether they’d be wasting your time and their own. Set clear responsibilities and KPIs for the virtual assistant so that the virtual assistant service knows who to pair you with. 

6. It’s bad to hire on impulse or in a hurry

It’s a big, resounding NO to contact a virtual assistant service Australia provider in a rush. You’ll need to do your research before you choose a VA service. First, look at the background of the company and see if they meet your needs. Next, read customer reviews. Do a quick Google search for a few sentences from their job posting and see what others say about them. 

There’s a better chance of finding the right person if you prepare first, know what you’re looking for, and don’t have to settle for the first applicant. Hire slightly before you are ready to give yourself and the VA time to adjust and learn your processes. 

If you’re new to the VA world, here’s a quick rundown of the 7 Reasons To Outsource Basic Admin Tasks to a VA to get the most out of your decision-making.

7. The virtual assistant service Australia will do the heavy lifting

You tell them what you want and they do all of the interviews and find you the perfect applicant. Then you get paired with your VA and can get to work. The virtual assistant service will also make sure your VA is up to standard and perform performance reviews to make sure your VA is constantly up to scratch. And if you are unhappy, they will find you a new VA, the benefits of using a virtual assistant service in Australia are huge compared to finding your own VA. 

We hope you enjoyed our blog post. There are a lot of companies that provide virtual assistant services in Australia, and it can be hard to know which company to trust. We’ve provided 7 things you should know before hiring a virtual assistant in Australia to make the right decision. We hope you consider these points and consider using Level Up Outsourcing as your virtual assistant service of choice. Now that you’ve read our blog post, please don’t hesitate to contact us by emailing at hello@levelupoutsourcing.com. Thank you for reading, we would love to hear from you!


7 Things to Know BEFORE You Hire a Virtual Assistant Service Australia

5 Reasons to Hire a Virtual Assistant Service Australia

As they say, time is money. Despite the optimism of many in the small business community, owning your own business can have its share of challenges. If you want to expand your business, be sure you can meet all of the challenges. A virtual assistant service is extremely beneficial in keeping your company running smoothly and efficiently, allowing you to focus on other more pressing matters. 

If you are a business owner in Australia who is seeking to employ a virtual assistant service, or maybe you’re not sure whether hiring a virtual assistant service is the best option for you? Today, we’ll go over the top five reasons why your company should use a virtual assistant service in Australia.

Are you prepared to get started?

5 Reasons to Hire a Virtual Assistant Service Australia

Reason # 1: A fraction of the cost

A full-service virtual assistant service is only at a fraction of the cost. Your virtual assistant is ready to go whenever you are, at rates that you can afford.

It is significantly less expensive to employ a virtual assistant from, for example, the Philippines than it is to hire an Australian, American, or British employee. As a result, you will be able to save money on overhead expenses by employing a virtual assistant service that employs VAs from places like the Philippines. And now, thanks to the help of new technology and our VAs from the Philippines, I was able to boost my profit margins to 70% or 80%. That’s remarkable in a marketing agency. And that’s because we focused on our virtual assistant service from the Philippines. So, if you hire a virtual assistant service that employs team members from places like the Philippines or India, for example, it can undoubtedly help. You can learn more about the Top 3 advantages of Filipino virtual assistants.

Reason # 2: It lets lighten your load

As a result, it’s important to hire a virtual assistant service. It aids in the reduction of time-consuming and monotonous activities that your in-house staff must handle.

These types of activities might be anything from replying to emails to outreach on social media. You may outsource conducting internet searches or market research, as well as data entry. There are several different things you can outsource to a virtual assistant. So if you want to save money, time, and effort for yourself as a business owner or entrepreneur who already has enough on their plate, then hire a virtual assistant service. It’ll save you both time and money so that you can focus on what you’re excellent at or the things that your team is afraid to tackle.

Reason #3: You say, we deliver

You’ll be able to quickly expand your company operations using a virtual assistant service.

When you hire a virtual assistant service, you don’t have to worry about anything. We do the job description. We start by recruiting individuals. English and spelling, grammar, and personality tests are administered in multiple rounds of interviews. And if you’ve ever hired someone before, this is something that a reasonable person would have to do. I know how difficult it is to find someone you trust and can work with. When you choose us, we’ll take care of everything for you, from start to finish. All you have to do now is tell us what you want. 

Then, after that, you have a brief phone call with your VA to ensure that it’s a good fit. Then you can go ahead and get started. So it will save you so much time because you’ll be able to focus on the company strategy, developing organizational structure, and planning while we focus on finding you the appropriate talent and team members.

Reason #4: Keep your work in sync

When you select a virtual assistant service, your goal is to provide 24-hour assistance for your business. So if you’re in Australia like us, you may have American clients or clients in Europe or whatever it is. I’m sure you have clients all over the world. You don’t want to be replying to emails at 3:00 AM. You can have many VAs from all across the globe if you hire a virtual assistant, and they may take care of your customer service so that your consumers care 24 hours a day, seven days a week. It is a 100% true stress buster.

The last but not least point is one that I’m sure you won’t expect. This is the most important one. Before we go over it, you may read through how outsourcing works to give you an additional picture of virtual assistant service.

Reason #5: Creating time and freedom for you

Use virtual assistants to handle daily tasks, freeing you for strategic planning. Your business wasn’t meant for round-the-clock availability or 12-hour workdays, 7 days a week. You pursued it for freedom or passion, not endless hours.

You might be in business already, but you know what it feels like to be stuck in the hamster wheel working nonstop. Maybe you’re looking for some help, but don’t know where or how to look. We can show you the way to freedom. We’re here to help you win at work by eliminating time-wasting tasks like data entry and grunt work. Even when you’re busy, a virtual assistant can make your workload feel lighter. Our virtual assistants are in for the long haul.

Level Up Outsourcing is all about providing business owners with solutions to the problems that hold them back and to see a full video explanation of this blog, check out our YouTube video.

If you are on the go and need to hire a virtual assistant, we are just a click away at hello@levelupoutsourcing.com. We can help you find an assistant who not only cares but also creates a place of comfort for you.


5 Reasons to Hire a Virtual Assistant Service Australia | Hire a Virtual Assistant | Hiring a VA

5 Reasons to Hire a Virtual Assistant Service Australia | Hire a Virtual Assistant | Hiring a VA

How to Build Business Systems to Scale to 5k Months

Business systems are the key to growth. They put you in a position to scale your business and free you from having to do every little thing yourself. This frees you up to focus more on what’s important, like finding new customers and developing new products. Don’t worry, you are not alone in this journey. We are going to show you how to build business systems in this article. Check on the list below to learn more!

How to Build Business Systems to Scale to 5k Months

Top Systems to Scale Up Your Business

Having your Google Drive Set Up Properly

Sort out and organize your files and folders in one Google Drive. Make separate folders for your courses, assets, marketing, calendar, website, and many more. Programs, sales, scripts, and coaching for calls 

On each main folder, there is a subfolder. Every time you get deeper into the folders, more details are revealed. Update it as well in your project management system to unify your files. The hiring process and other steps to get started on how to build business systems that can scale your income gradually.  

Communication with Your Team and with Your Clients

Seamless communication with your team and client just like Slack. It’s faster to talk to people in one channel which can improve client happiness. Add your virtual assistant and client so you can discuss projects and streamline your plans and ideas easily.

When you can communicate effectively, you both know where you are heading on how to build business systems the right way. It saves a lot of time and stress that successful empowerment to your business. 

Project Management System

This is an important thing for you on how to build business systems. Set up tasks out of your head so you will not miss out on important facts about this matter. This will deliberate the tasks for a virtual assistant if you organize everything using your project management system. 

There is no one-size-fits-all solution to marketing. What works for one business won’t for another, so your marketing systems need to track the channels you use. Once you start tracking your channels, you can see what works and what doesn’t. Again, you need to check these regularly.

Social Media Content

Have them in one place and create a monthly overview to brainstorm different ideas that you can talk about weekly. That is why hiring a Filipino Virtual Assistant will make content creation faster. 

They know they need to discuss the business regularly to stay on top of what is happening. Also, VAs need time to review how things are going and reflect on strategy each week.  They know they need to be aware that the business is made up of many interdependent parts, and each part needs to be taken care of if the whole is going to thrive.

Client Onboarding

We have a sales funnel for each client where we specify different categories so we can see things easily. There’s an automated email sent to the client based on the status they are currently at. Create a referral program and other details from your client to make the onboarding process to get it right. Use Zapier as your tool to get notified and email regarding the progress between your clients and projects.

If you provide this, you will guarantee your client’s loyalty. Most businesses take shortcuts and focus on the sale. Everything after that is an afterthought. You are different because you make it a core focus.

The sooner you start, the better! Together with Level Up Outsourcing, you will implement ways to build business systems that can impact your business positively. So if you need help figuring out how to work on these systems, email us at hello@levelupoutsourcing.com. This is an irreplaceable massive opportunity for you! 


How to Build Business Systems to Scale to 5k Months

What can an eCommerce Virtual Assistant do for my Business? | Virtual Assistant for E Commerce

What can an eCommerce Virtual Assistant do for my Business?

When you own an e-commerce business, a virtual assistant can be valuable. They can reduce struggles in running a business and company to sort out tasks and projects. Note that the tasks for a virtual assistant may vary from managing your business, organizing events, and scheduling meetings. Instead of being a slave to an e-commerce app, hire an eCommerce virtual assistant or Virtual Assistant for Shopify to support you!

What can an eCommerce Virtual Assistant do for my Business?

What Can a Virtual Assistant Help With?

Product Research

Researching products and information that can help with your business can be frustrating. In essence, an eCommerce virtual assistant will analyze what people are buying and aren’t. 

Let your virtual assistant take care of your business and help you deal with different challenges through the assistance they can offer. When everything is clear, your virtual assistant will be proactive in working and completing tasks. 

Writing Product Description

Avoid time-consuming tasks like writing a product description. Choosing a virtual assistant to work with writing a description to keep your eCommerce store updated will save you so much time with this task. 

This way, you can spare yourself from the burden of proofreading, writing, and editing content and product description for your business.

Image Editing

From product management to editing and updating images on your site, an eCommerce virtual assistant got you covered! They can find the perfect image, work on edits, and upload images that are perfect for your eCommerce store.

Product Listing and Optimisation

You might be also surprised that many Virtual Assistants hang out in them, and you will probably have people eager to learn about your business and to work with you. From there, all you have to do is talk with the ones who are most interested and choose the one you feel is the best fit. 

From optimizing your page, researching keywords, and using SEO, an eCommerce virtual assistant will come to the rescue. Therefore, you should be confident in your decision to start using a Virtual Assistant.

Managing Inventory

Keeping track and managing your inventory is always crucial to any eCommerce business. If you can’t manage inventory and track your business’ accuracy, then it is time to hire a knowledgeable person to provide great support for your business. 

A virtual assistant is a great tool for businesses because they can handle your business admin tasks, help you manage your inventory, and help you with your eCommerce marketing on social media.

Handling Order Processing

For e-commerce businesses, the biggest challenge is getting the right customers to buy. The problem is not in finding them but in converting them into actual customers. But to accomplish this, you need some very useful tools. An assistant like you can handle the emails and orders, and make sure that the fulfillment process is correct.

When customers have questions, retailers should answer them. They should also be there for their customers when they have general, everyday problems.

Assistance in Returns and Exchanges

When starting a new e-commerce business, you’ll need a virtual assistant to help you out. One area where you can use them is returns and exchanges. A good way to ensure your customers are happy is by handling their return and exchange requests with care. A virtual assistant can be of great help in providing this type of service.

What to Set Up Before Hiring a Virtual Assistant

Bible Document with Video Recordings

Everything must be documented from website updates, passwords, workflow and other information that are relevant to your business. Keep track of the work important for your eCommerce store.

Tasks for a virtual assistant may vary so document information and other important details to let them know what to do at all times. Start a recording and share instructions with your VA through Zoom or Loom recordings. Let them know your way of working.

Standard/Expectations Around Daily Work Load

Setting expectations can help your relationship with your virtual assistant. Find a project management system that will keep tasks and projects organized. You can choose Monday.com or Asana as long you wil be able to deliver tasks and expectations properly. Set up project mgt system breakdown one particular board by day.

If you would like to see a full video walk through, check out our Youtube video on ‘5 Things to do BEFORE you hire a virtual assistant’!

How to Find a VA for Your E Commerce Store

Find an Agency

Agencies will help you find your perfect VA with experience just like Level Up Outsourcing.

We screen, interview, and go through different processes in the applications to find the perfect eCommerce virtual assistant for you. 

Online Platforms

If you want to explore and try finding a virtual assistant yourself there are many freelancing platforms you can try to check. Upwork, Fiver, 99Designs, and also FB pages are some of the platforms you can visit to hire freelancers that are helpful to you.

Or you can check out our Youtube video on a Comparison of Best Virtual Assistant Companies in Australia!

So if you don’t want to go through the hard work of hiring an eCommerce virtual assistant, Level Up Outsourcing is ready to help! Feel free to email us at hello@levelupoutsourcing.com and we will be glad to assist you in finding the perfect candidate for you. 


What can an E Commerce Virtual Assistant do for my Business? | Virtual Assistant for E Commerce

25 Tasks a Real Estate Virtual Assistant Can Do

When you hire a virtual assistant in Australia for your Real Estate business you can save you time and money. You can often find a knowledgeable candidate quickly. You can save money by hiring a virtual assistant as an independent contractor instead of a full-time employee to support you in building your real estate business.

But also, if you don’t fully understand what a virtual assistant is or what they do, you can check out our Youtube video What is a Virtual Assistant? What does a Virtual Assistant Do?

Now that you understand, let’s dive into the goodness!

25 Tasks a Real Estate Virtual Assistant Can Do

Here is a list that a real estate virtual assistant can help you with:

4 Major Areas:

Administration

  • Data management

This VA’s goal is to help organizations and people connect within the bounds of policy and regulation. 

  • Keeping your calendar updated

Hiring a real estate virtual assistant will also prevent delays and other traditional issues that you might encounter in setting and booking your schedules. 

  • Preparing reports and presentation

Then if you have a hectic schedule and no one can assist you in creating a presentation, a good virtual assistant will come to the rescue.

  • Liaising with in-house staff, suppliers, and clients

Communication is now easier and conflict will get better resolution. VAs can also bring benefits in building relationships and coordinating activities within your team or company.

  • Research

Get assistance to work on detail-oriented research and assist you with planning and conducting a project to happen. They can also be trained to share analytical methods and manage concepts and principles that are relevant to your business.

  • Making online purchases

A VA can likewise evaluate and compare the offers from different suppliers to negotiate and agree with the pricing perfectly with the budget available.

  • Researching competition

Competitive analysis requires strategies involved in researching major competitors to gain knowledge and insights about their products and services. This is a good tactic in marketing so you can learn how the industry works and identify opportunities that you can work with your virtual assistant. 

  • General administration duties

When you Outsource Basic Admin Tasks to a VA, they will be perfect to bring the structure of your business facilitating and budgeting work processes to make things easier in your company or business. 

Customer Care

  • Telephone and email support

A customer representative is always vital for your business. Since they tackle complaints and answer questions that were given by your customers.

  • Live chat management

Chat agents are responsible for communicating through live chat or email to address concerns and questions that your customers might also have. 

  • Technical support

Technical support reps are well-versed in their products. When they can’t solve a problem, they escalate it to the development team, who logs the issue as a bug that needs to be fixed.

  • CRM management

You are not just a problem solver, but you are proactive. A good customer service manager will follow up on every request and ensure optimal customer satisfaction.

Accounting and Finance

  • Accounting

The real estate virtual agent you will hire can examine, prepare, and transact all financial records and money will be paid on time.

  • Bookkeeping

They are likewise responsible for maintaining accurate books on accounts receivable and payable, payroll, and other financial entries.

  • Generating monthly reports

Monthly financial reporting will become easier when you have a reliable virtual assistant to keep track of and record everything.

  • Chasing unpaid invoices

You can have them work on checks and receipts to get the right details in your company’s financial system.

  • Setting up payments for your team

You will also have someone responsible for receiving and processing payments in your company.

Digital Marketing

  • Social media management

Your VA can create monthly calendars, and marketing strategies and deliver tasks in a very creative way using different Social Media platforms.

  • Email marketing

It is also easy to identify your target audience and grow your brand through email marketing and a real estate virtual assistant can do the job for you. 

  • SEO

When you have an SEO specialist, landing pages and a copy will get better engine optimization that can create better opportunities for you. 

  • Paid Ads

They are fit to maintain paid advertisements and campaigns through different platforms that are in today.

  • Researching keywords and topics

They are also experts in identifying keywords related to your business and products. 

  • Writing press release

Creating press releases, they possess the creativity to promote your products and services through various media channels.

  • Copywriting

You expect them to be responsible for creating clear and engaging texts for your channels, websites, and other platforms using keywords and interesting content to catch customers’ attention.

  • Video editing

Creating videos and clips will never be a problem anymore if you let a virtual assistant film and edit a video to work well with the final product. So if you would like a full video on How to Outsource your Real Estate Video Marketing, click the linked text to go to our YouTube channel!

Hiring a virtual assistant can help you manage your businesses and projects easily. I can write down more because they can do ANYTHING!

If you would like to download our FREE ‘Mega Biz Bible’ with a list of all the tools you will need to work with your real estate virtual assistant, please click HERE


27 Time-Saving Tasks a Virtual Assistant Can Do

If you also want to find out more about hiring a virtual assistant, shoot your questions at hello@levelupoutsourcing.com. We are excited to hear from you, message us now!

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What to Do After Hiring a Social Media Manager from the Philippines | Set Up For Success

If you want to be successful in hiring a Social Media Manager then you have to strategize, research, create, and publish content consistently. Outsourcing your social media marketing is a cost-effective and time-effective way to make sure you are efficient. Now sure if outsourcing is right for you? Here is another article on why companies do outsourcing and is it for you. 

So, once you decide that outsourcing is an amazing idea (and we know you will), what next? Here are the best practices you can do after hiring a Social Media Manager to set yourself up for success:

What to Do After Hiring a Social Media Manager from the Philippines

SOP Document or Training Manual

If you want to succeed in hiring a social media manager, you need to work hard on improving your skills. Create a training manual out of it. Study the manual every day. You should also create training manuals that will educate people about your trade or profession, or even about your business. By creating useful content, people will be more inclined to connect and talk about potentially working with you.

By Creating an SOP Document or training manual, you will make a detailed job description that outlines all of the job’s requirements and responsibilities. Include a description directly on your company’s website, as well as on its LinkedIn page and social media channels. Provide courses that you want to share with your VA, the content schedule, the list of inspirational accounts, and other details you want them to be aware of. Make sure to add the login details to your social media accounts as well.

Create a Content Prep Vault

Informing your Social Media Manager on the best indicators for your account can help strategic abilities to showcase specific styles, measure content pillars, and write caption formulas. This can highlight your marketing objectives by seeing the references and providing knowledge of your social media management goals.

Customizing a unique value according to your needs will let your VAs get a better perspective and interaction with the audience. Make sure to point out the type of content you are after and caption formulas to make the job easier. Adding Calls to Action that are catchy to get offers and support from your clients in a more impactful way. Determine the cost of your marketing efforts so you will not have problems dealing with the budget and other fees necessary for the project. 

Implement the Creation of a Content Calendar

You will never have to fall short in meeting marketing plans and expectations when you create a content calendar. When you’re planning your strategy, it’s important to understand which metrics matter for your company and which numbers to track. Your target and goals must fit into a well-known structure, and you don’t simply post because it seems appealing or you’ve just posted about similar topics before. Social media is still new to many companies. But it’s quickly becoming an integral part of marketing strategies for many companies. You should always ask yourself, “How will this improve my site traffic“.

Create an idea that is organized from the titles, subject lines, advertisements, hashtags, guides, and other marketing campaigns that should get a specific mark to deliver your message firmly. Thus, hiring a social media manager can help you document and maintain the structure of your account without the fear of missing deadlines and expectations.  

Creating an Engagement Strategy

Having positive interaction and satisfaction from your customers can increase sales and awareness of your brand. It’s important to create a positive experience for your customers. One of the main ways to create a positive experience is by providing them with great customer service. By providing an extraordinary customer experience, you will be able to get more referrals. Your team members should always be aware of your brand’s image and provide exemplary customer service. An example would be knowing the hashtags relevant to your business; also, identifying the people you need to reach out to.

It’s important to work on customer engagement. To get customers to interact with your brand, it’s imperative that your company consistently interacts with them. Your company needs to create content that engages your customers. You should also proactively work at getting your customer base involved in the conversation. You need to be responsive when customers reach out to you proactively. Creating a customer support team or group is an excellent way to take proactivity beyond the virtual.

Set Clear Expectation

A great virtual assistant will be smart enough to ask detailed questions that help you to define their role. This will also save you the time of constantly answering the same questions over and over again, and they can tell you exactly what they’re thinking throughout this process.

In hiring a social media manager, you need to get a grip on how you will work and learn new system ways. Use task manager sites to help you plan and let your VA understand the task better. This will help the person to meet a realistic turnaround time where they can organize tasks according to their needs. Understand that they are now available every day so you will have the time they can work efficiently to meet the deadlines and accomplish tasks better. 

Having unrealistic expectations about what your social media manager can deliver will lead to disappointment. This can create a stressful working environment. Therefore, we advise our clients to set their expectations correctly from the start and to make sure that they and their VAs understand the nitty-gritty of the job and clearly define what is expected of both sides.

If you would like to download our FREE ‘Mega Biz Bible’ with a list of all the tools you will need to work with your social media manager, please click HERE. 

You can also learn more about the benefits of hiring a social media manager from the Philippines by booking a call with us. If you have other questions or concerns, Level Up Outsourcing is always ready to help. We will be glad to guide you through the process of hiring your social media manager. Kindly reach out to us at hello@levelupoutsourcing.com to book a call! 


What To Do After Hiring a Social Media Manager from the Philippines | Set Up for Success

What is Outsourcing and How does It Work?

Outsourcing is a business practice in which a company hires third parties to do tasks and provide services for the company. This is mostly popular with the advent of technology.

Companies can outsource services or tasks such as IT services and customer services. But nowadays, some even outsource administrative tasks, human resources, bookkeeping, and payroll processing to name a few.

In sum, outsourcing can involve hiring a whole department or an individual depending on the company’s needs. Is outsourcing right for you? In this article, we will take a look at what outsourcing is and whether or not it is the best for you.

What is Outsourcing and How Does It Work?

How Does Outsourcing Work?

Outsourcing is about managing relationships and partnerships more than service-level agreements. Moreover, it necessarily includes working with a person who does not have sufficient knowledge about the company. And though there is certainly a wide array of benefits, a question now arises: how do you maintain and ensure the quality of work?

As to the exit clause of a service agreement, you need to ensure that the involved parties fulfill their obligations and stay committed until the contract is done. That is the key ingredient to a sustainable partnership.

In this aspect, outsourcing greatly matters. It allows businesses to focus on other bigger issues while the details are taken care of by the outside experts or VA. When done right, outsourcing can be the difference between a good and a better business. Therefore, it is very important to know the benefits of hiring an extra pair of hands.

Key Reasons for Outsourcing Virtual Assistant

There are tons of benefits why companies opt to outsource, here are a few:

  • Outsourcing VA is cheaper than hiring a full-time employee
  • It also improves efficiency
  • Lastly, it speeds up the work as it is done by experts

Now, we take a look at the different outsourcing categories a company needs to take into consideration.

Different Outsourcing Categories:

ADMINISTRATION

  • Diary and database management (which is also very important in data protection)
  • Reports, presentations, and correspondence
  • Working with staff, suppliers, and clients
  • and also general administration duties

ACCOUNTING AND FINANCE

  • Accountants
  • Bookkeepers
  • Accounts payable assistants
  • and also accounts admin assistants

CUSTOMER CARE

  • Telephone and email support (yes, our VA’s have excellent English skills to talk to clients on the phone)
  • Live chat set up and management
  • Technical support
  • and also CRM management

DIGITAL MARKETING

  • Social media marketing and Email marketing (but these involve a totally different range of expertise)
  • SEO
  • Facebook, Instagram, Google, and YouTube paid ads
  • and also video marketing

CREATIVE SUPPORT

  • Content creation
  • Copywriting
  • Video editing
  • Graphic design
  • and also Web design

HUMAN RESOURCES

  • Employee or client contracts
  • Preparing and sending reports and presentations (specifically on human resources)
  • Incident reports
  • Staff database updates
  • Writing job descriptions
  • Interviewing potential hirees
  • and also Planning and executing recruitment ads

WEB DEVELOPMENT (on a project basis)

  • Web software and development
  • Building new sites
  • Custom coding
  • Web page content and resources
  • Function testing
  • and also IT help desk support

SALES SUPPORT

  • Telemarketing
  • Appointment setting
  • CRM Management
  • Data cleansing
  • and also sales agent diary management

Now that you know the benefits and the categories of outsourcing, you have to assess your business. You must decide whether outsourcing is perfect for you.

If you would like to have a chat about hiring a virtual assistant from the Philippines to help save you time and increase the profitability of your business, please reach out to us via email at hello@levelupoutsourcing.com or book a time in our online calendar at levelupoutsourcing.com/contact-us

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